CUSTOMER SUPPORT WITH SPANISH (ASESOR/A DE CLIENTES CON ESPAÑOL) - ATENY OR REMOTE FROM GREECE

DANE OFERTY

  • Typ ofertyPraca stała
  • Pensja: nie podano
  • Firma: Real Recruitment Solutions
  • Kontakt: Jan Jirasek
  • Telefon: 00491794636382
  • Język obcy: angielski
  • Doświadczenie: Nie wymagane

MIEJSCE PRACY

#Athens or remote from Greece 


WANTED: Future Spanish Customer Service star!



If you are fluent Spanish speaker along with English B2 and you would like to boost your career, then we have a wonderful opportunity for you. Work as a Customer Technical Advisor with famous world wide brands in sunny and vibrant city of Athens.



Fast recruitment process, strong possibility to receive an offer, regular updates regarding your application!



The job:



You will be part of a team supporting different companies, depending on the project. It can be related to different areas like retail, e-commerce, invoices and payments, website support, etc. to You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our businesses clients.



The activities



Part of your daily activities will be:



Providing optimal advice regarding different queries of the business clients;



Listening to customers' questions and concerns, providing the best possible answers and solutions;



Troubleshooting and provide information regarding for example orders, deliveries, payments and returns;



Providing information about products;



Assisting, by phone or through written support, to any of the customer's questions and concerns regarding the service;



Escalating and rerouting the necessary matters and issues to other departments;



Achieving strong customer satisfaction with a focus on quality and results;



What we offer:



- Competitive monthly salary + 2 extra salaries per year.



- Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable.



- Professional growth and a career path



- Private Health Insurance.



- Numerous benefits.



- Full training by certified instructors.



- Special events as well as community & social responsibility initiatives.


- Free Greek language courses.



- Work from home



- Work for a Great Place to Work-Certified company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



Only for EU passport holder or Greek residence card holders




Note: When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.


Wysłanie CV do pracodawcy jest jednoznacze ze zgodą na przetwarzanie danych osobowych:
"Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu tej i przyszłych rekrutacji (zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)."